From Vision to Reality: Patti & Craig's Master Bathroom Journey

Project Overview

Client: Patti Kiefer and Craig Brown Project Type: Complete Master Bathroom Demolition & Remodel Location: Wisconsin Timeline: 6-month design and construction process Completed: June 2025 Design Goal: Transform an outdated master bathroom into a luxurious, functional retreat

The Vision

The best home renovations come from a place of trust and partnership. When Patti Kiefer and Craig Brown decided it was time to completely transform their master bathroom, they knew they needed more than just a contractor – they needed a team that would listen, innovate, and stand behind their work from demolition to final walkthrough.

The Challenge: Navigate a complete master bathroom renovation with professional expertise, creative design solutions, and unwavering commitment to quality, even when unexpected obstacles arise.

What Made This Special: This wasn't just about updating fixtures and finishes. It was about finding a partner who would treat their home with respect, communicate openly throughout the process, and problem-solve with integrity when challenges emerged.

Finding the Right Partner

Patti and Craig approached their renovation thoughtfully, gathering three separate quotes before making their decision. They weren't just comparing numbers – they were evaluating relationships, design capabilities, and long-term reliability.

What They Were Looking For:

• Innovative design ideas that would transform the space

• A supportive team that would guide them through decisions

• Attention to detail throughout every phase

• Swift response and resolution when issues arose

• A company with proven reputation and accountability

Why They Chose BAB Design Build:

"I know Bob and Karen Anderson to be hard working and successful business owners. Also I was very impressed with the design team we met with and worked with."

The combination of Bob Anderson Builders' 45+ year reputation for quality carpentry and BAB Design Build's innovative design approach created the perfect partnership. But it was the people – from ownership to the design team – that ultimately made the difference.

Our Design-Build Approach

At BAB Design Build, we believe the best results come from true collaboration. Our comprehensive process ensures every detail is considered, every decision is informed, and every client feels supported from concept to completion.

Understanding Patti & Craig's Vision:

Through our collaborative design process with Project Designer Malory Prucha, we worked to understand:

• How they wanted to experience their master bathroom daily

• Their aesthetic preferences and functional requirements

• Material selections that balanced luxury with practicality

• Design solutions that would maximize their existing space

The BAB Difference: Seamless integration from design through construction, with one team accountable for the entire project. No finger-pointing, no confusion – just clear communication and consistent quality.

Navigating the Journey

Every renovation has its moments of challenge. What sets great companies apart is how they respond when things don't go according to plan.

The Reality of Renovation:

During construction, issues emerged with some of the trade partners. This is where BAB Design Build's commitment to client satisfaction truly shined.

"We did have issues with the electricians and painter, we found the Anderson team to listen to our concerns and stay on top of everything until we were completely satisfied."

Our Problem-Solving Approach:

1. Active Listening: When Patti and Craig raised concerns, the team listened carefully and took immediate action.

2. Leadership Involvement: President Owner Jeff Anderson personally visited the site, not to make excuses, but to apologize and reassure the clients that their satisfaction was the top priority.

3. Accountability: Rather than deflecting responsibility, the BAB team took ownership and worked diligently until every issue was resolved to the clients' complete satisfaction.

4. Communication: Project Designer Malory Prucha's quick response and resolution kept the project moving forward while maintaining client confidence.

"While there were problems and set backs with some of the contractors used, I was extremely impressed with our Project Designer, Malory's, quick response and resolution. Plus the owner, Jeff Anderson, stopping by the site to apologize and reassure us that he and the staff understood our concerns and would make sure that we are 110% satisfied with our new bathroom and we definitely are."

Craftsmanship & Execution

Design Excellence: Throughout the design phase, Malory presented selections and design concepts that consistently aligned with Patti and Craig's vision. The collaborative approach meant no surprises, no rejections – just thoughtful refinement toward their ideal space.

Quality Construction: With carpentry expertise dating back to 1979, Bob Anderson Builders brought decades of wood-framing knowledge and construction experience to every aspect of the project.

Professional Coordination: Project Manager Breanna Vigueras ensured seamless coordination between design decisions and field execution, maintaining quality standards throughout the demolition and reconstruction process.

The Results

Patti and Craig's master bathroom transformation exceeded expectations, creating a space that perfectly balances luxury, functionality, and personal style.

Client Satisfaction Ratings:

• Overall Satisfaction: ⭐⭐⭐⭐⭐ Very Satisfied

• Quality of Work: ⭐⭐⭐⭐⭐ Excellent

• Communication: ⭐⭐⭐⭐⭐ Excellent

• Professionalism: ⭐⭐⭐⭐⭐ Excellent

• Problem Resolution: ⭐⭐⭐⭐⭐ Yes - All issues addressed promptly and satisfactorily

• Likelihood to Recommend: ⭐⭐⭐⭐⭐ Very Likely

Key Achievements:

• Complete master bathroom transformation from demolition to luxury finish

• Design solutions that reflect clients' personal style and functional needs

• Professional problem resolution that turned challenges into confidence

• Quality craftsmanship backed by 45+ years of construction expertise

• Client experience that resulted in enthusiastic recommendation

What Made This Project Special

Trust Through Reputation: Patti and Craig's existing knowledge of Bob and Karen Anderson's work ethic and business integrity provided a foundation of trust before the project even began.

Design Innovation: The design team's creative ideas and thoughtful material selections ensured the space would be both beautiful and functional for years to come.

Accountability in Action: When subcontractor issues arose, BAB Design Build didn't make excuses – they made solutions. This commitment to accountability demonstrates what it means to be truly client-centered.

Employee-Owned Difference: As an employee-owned company, every team member has a personal stake in client satisfaction. This isn't just a job – it's their company, their reputation, and their commitment to excellence.

Experience Meets Innovation: The combination of experienced, responsive team members and fresh design thinking created the perfect balance of reliability and creativity.

Client Testimonial

"I did start out with three quotes for this complete master bathroom demo and remodel. I decided on Anderson because I really loved their design ideas, the supportive staff and their attention to detail and swift response and resolution throughout the process."

"I found the team to be very experienced, responsive and results oriented."

— Patti Kiefer and Craig Brown

The BAB Design Build Difference

This project highlights the core advantages of working with BAB Design Build:

Partnership Approach: We're not just contractors – we're partners in bringing your vision to life, with the integrity to stand behind our work.

Design-Build Integration: Seamless collaboration from initial concept through final walkthrough, with one team accountable for results.

Problem-Solving Culture: Challenges become opportunities to demonstrate our commitment. When issues arise, we take ownership and find solutions.

Experienced Team: Responsive professionals who bring decades of construction expertise to every project decision.

Leadership Accountability: When our clients have concerns, our ownership team is personally involved in ensuring satisfaction.

Quality Standards: From material selection to final finishes, we maintain the construction standards that have defined our company since 1979.

What Clients Value Most

Communication: Consistent updates, quick responses, and transparent dialogue throughout the entire process.

Reliability: Doing what we say we'll do, when we say we'll do it, at the quality level expected.

Innovation: Fresh design ideas supported by experienced execution capabilities.

Accountability: Taking ownership when challenges arise and working until clients are completely satisfied.

Results: Beautiful, functional spaces that enhance daily life and provide lasting value.

The Journey to 110% Satisfaction

Every renovation project is a journey, and the best journeys are taken with partners you can trust. Patti and Craig's experience demonstrates that choosing the right team isn't just about design ideas or construction capabilities – it's about finding people who will stand behind their work through every challenge.

From the initial design consultation to Jeff Anderson's personal site visit, from Malory's creative problem-solving to the final walkthrough, every interaction reinforced BAB Design Build's commitment to client satisfaction.

The Proof: Clients who started with three quotes and chose BAB Design Build based on design innovation and team support, who encountered unexpected challenges along the way, and who finished the project very satisfied and very likely to recommend – that's the measure of true partnership.

Ready to Start Your Renovation Journey?

Whether you're planning a complete master bathroom transformation, kitchen remodel, or whole-home renovation, the key is finding a partner who combines design innovation with construction expertise and backs it all with genuine accountability.

At BAB Design Build, we bring 45+ years of construction excellence, fresh design thinking, and employee-owned commitment to every project. We don't just build beautiful spaces – we build lasting relationships.

Contact BAB Design Build:

Project Designer: Malory Prucha - mprucha@bobandersonbuilders.com Project Manager: Breanna Vigueras - bvigueras@bobandersonbuilders.com VP of Pre-Construction: Dan Schmidt - dschmidt@bobandersonbuilders.com Office: webuildforyou@bobandersonbuilders.com

We Build For You

BAB Design Build is part of The Anderson Construction Group, an employee-owned company serving Wisconsin since 1979. From master bathroom renovations to complete home transformations, we're honored to partner with clients who value quality craftsmanship, innovative design, and genuine accountability.